Woolworths reduces hours

Two Woolworths stores in Casey are two of 10 stores across Victoria to significantly reduce their trading hours under a new initiative to support vulnerable people through Covid-19.

From Thursday 26 March, Woolworths stores at The Avenue in Cranbourne North and Fountain Gate shopping Centre and will be open to the public from 11am to 6pm.

The stores have been identified as a ‘Priority Delivery Hub’, which will allow supermarket staff prioritise the delivery of groceries to the homes of vulnerable customers.

The hub stores will use the additional hours the stores are closed to customers to pick online orders, with a focus on meeting the increased demand from ‘priority assistance’ customers.

In Pakenham, Woolworths Lakeside South will follow the same trading hours.
Woolworths Group CEO Brad Banducci said Woolworths was focused on supporting the vulnerable during the challenging period.

“Our teams have been doing everything they can to scale up online and home deliveries to the elderly, people with disabilities or those in mandatory self-isolation,” he said.

The dedicated early morning shopping hour from 7am to 8am for the elderly and people with disability will continue at these stores until Friday 27 March.

Woolworths has also introduced a store greeter to wipe down baskets and trolleys and will close some registers within the self-serve and express checkouts to provide additional space between customers.
Customers will also be directed to a notice board for key social distancing information, trading hours and product limits.
To apply for priority assistance delivery, complete the form at woolworths.com.au/priorityassistance or call 1800 000 610 to find out more.


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